Privacy Policy

When you use this website, we may collect information that you voluntarily provide, including:

• First and last name
• Phone number
• Email address
• Preferred contact method
• Appointment request information
• Other basic contact information you choose to provide

We may also automatically collect limited technical information such as:

• Browser type
• Device type
• IP address
• Pages visited
• General website usage information
• Referring website or source

This information may be collected through standard website technologies, analytics tools, cookies, or similar technologies.

Information submitted through the ENTCare SWFL website may be used to:

• Respond to your inquiry
• Contact you regarding an appointment request
• Provide requested practice information
• Improve communication with website visitors
• Maintain internal records related to website inquiries

Submitting an appointment request through this website does not confirm or establish an appointment.

Please do not use general website forms to submit sensitive medical information, including:

• Detailed medical histories
• Diagnoses
• Medication information
• Insurance identification numbers
• Medical records
• Social Security numbers
• Other sensitive health information

If you need to discuss information related to your medical care, please contact the practice directly.

ENTCare SWFL may provide an automated website assistant to help visitors find general information about the practice, treatments, patient resources, location, and appointment options.

The website assistant is provided for general informational purposes only and is not intended to:

• Diagnose medical conditions
• Provide individualized medical advice
• Recommend medications
• Replace an evaluation by a qualified healthcare professional

Please do not submit sensitive medical or personal health information through the website chat.

Information entered into the chat may be processed by third-party technology providers used to operate the assistant.

Information collected through the website may be used to:

• Respond to website inquiries
• Contact individuals who request an appointment
• Provide information requested by website visitors
• Operate and maintain the website
• Improve website functionality and user experience
• Protect the website against spam, misuse, or security threats
• Comply with applicable legal obligations

ENTCare SWFL does not sell personal information submitted through the website.

ENTCare SWFL may use third-party service providers to support website operations.

These providers may include services related to:

• Website hosting
• Form processing
• Email delivery
• Website analytics
• Spam prevention
• Automated website assistance
• Embedded maps
• Embedded educational videos

These providers may process limited information as necessary to provide their services.

Their handling of information may also be governed by their own privacy policies and terms.

This website may include embedded content from third-party services, such as:

• Google Maps
• YouTube videos
• Educational manufacturer content

When you interact with embedded third-party content, those providers may collect information according to their own privacy policies.

ENTCare SWFL does not control the privacy practices of third-party websites or platforms.

The ENTCare SWFL website may provide a link to an external patient payment portal operated by a third-party payment or electronic medical record provider.

ENTCare SWFL's public website does not directly collect, process, or store credit card or banking information through the Patient Payments link.

When you leave this website and access an external payment portal, your information is subject to the privacy and security practices of that third-party provider.

This website may use cookies or similar technologies to:

• Maintain website functionality
• Understand general website usage
• Measure website traffic
• Improve website performance

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

ENTCare SWFL and its website service providers use reasonable administrative and technical measures intended to protect information submitted through the website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, visitors should avoid submitting sensitive medical information through general website forms or chat features.

This website may contain links to third-party websites, including:

• Payment portals
• Educational resources
• Manufacturer websites
• Mapping services
• Video platforms

ENTCare SWFL is not responsible for the privacy practices or content of external websites.

Visitors should review the privacy policies of those websites before providing personal information.

This website is intended to provide general information about ENTCare SWFL and its services.

The website is not designed to knowingly collect personal information directly from children without involvement from a parent or legal guardian.

Parents or guardians should contact the practice directly regarding care for a minor.

This website Privacy Policy applies to information collected through the public ENTCare SWFL website.

Medical information created or maintained as part of a patient's treatment relationship may be subject to different privacy requirements and practice policies, including applicable healthcare privacy laws.

This Privacy Policy does not replace any Notice of Privacy Practices that ENTCare SWFL may be required to provide to patients.

ENTCare SWFL may update this Privacy Policy periodically to reflect changes in website functionality, technology, legal requirements, or practice operations.

The updated effective date will appear at the top of this page.

If you have questions about this Privacy Policy or how information submitted through the website is handled, please contact: